Yes, BioCarbon Worktops come with a 10-year warranty. Please read our full BioCarbon Warranty Terms and Conditions for further information.
Looking after your kitchen worktops is important, that’s why we have put together a cleaning and aftercare document to give you all the advice and information on how to keep your worktop looking immaculate.
BioCarbon Worktops breathe sustainability. We are aware of the impact the construction industry has on the climate, that’s why our kitchen worktops are environmentally conscious and zero-carbon driven.
For more information, please visit our sustainability page.
Yes, you can view our BioCarbon Worktops brochure here.
No, but we do provide an installation guide to help your installer with the process. This is to make sure that you get the best finish as possible.
We offer a 14-day returns policy for BioCarbon Worktops. We will provide a full refund (excluding delivery costs) for any returned standard worktop.
Returned worktops must come back to us in their original packaging and without damage.
Unfortunately, any worktop with custom fabrication cannot be returned.
If your BioCarbon Worktops arrive damaged, please contact us on +44 (0) 300 303 1070.
We will arrange to either collect and refund your worktops or collect and replace them.
The easiest way for you to view our BioCarbon Worktops in person is by ordering some free samples here.
You can also order larger samples, for a small fee, to get a better feel for BioCarbon Worktops. However if you go on to place an order with us, we will reimburse you for the sample fee.
You can expect your standard BioCarbon Worktops to be delivered within 3-5 working days, while a custom-fabricated worktop will take 7-10 working days.
If you would like to know more about BioCarbon Worktops or would like to discuss a project please contact our team